Support
We're a small indie team. We read every message and reply within a few business days.
Please include your iOS version, the iPhone model, and a short description of what you were trying to do.
Common questions
How do I delete my account?
Open CaloriePath on your iPhone, go to Profile, scroll to the bottom, and tap "Delete account". This removes your authentication record and your private data from our backend within thirty days. The deletion is permanent.
How do I export my data?
Send us an email from the address tied to your account and we will send you a JSON archive of your meals, walks, and profile fields within thirty days. Automated export is on our roadmap.
How do I cancel a subscription?
Open iOS Settings → tap your name at the top → Subscriptions → CaloriePath → Cancel. Cancellation takes effect at the end of your current paid period. Refunds are handled by Apple under the standard App Store policy; we cannot issue refunds directly.
Why is the app asking for HealthKit access?
HealthKit lets CaloriePath read your steps, weight, and energy data so the calorie target and progress charts reflect what you've already done that day, and write your completed walks back so all your wellness data lives in Apple Health. The app works without HealthKit — you can decline or change your mind later in iOS Settings → Privacy & Security → Health → CaloriePath.
Why is the app asking for location?
Location is used to suggest walking routes nearby and to track the polyline of a walk you have started. The app works without location — you can still log meals, see your dashboard, and use most features. Background location is requested only if you turn it on in Profile, so the app can keep tracking when the screen is locked.
I am sensitive to calorie counts and diet talk. How do I know this app is safe for me?
CaloriePath is designed to focus on balance and movement, not deficits or shame. Even so, calorie tracking can be triggering for people recovering from disordered eating. If that describes you, please consult a qualified healthcare professional before using this or any similar app. You can delete your account at any time.
I found a bug.
Please email us with a screenshot or short screen recording, your iPhone model, and the steps to reproduce. Bug reports are the fastest way to influence what we fix next.
I have an idea for a feature.
We'd love to hear it. Email kaybersoftware2025@gmail.com with the subject line "Feature idea". We read everything but cannot promise to build everything.